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Shamika Ruckeron Google

a month ago

Matt and his team are extremely kind and professional. New homeowner and needed my floors completed ASAP. Hands down the best quote!! Definitely recommend them over their competitors! Job was completed quickly and I absolutely love the outcome of my new flooring. From top to bottom a total transformation. Matt and his team communicated effortlessly throughout the process and through follow up as well! My family and I can't express enough how much we are pleased with the quality of the overall job, efficient of the team, and the overall outcome throughout the process. Lastly, I don't believe there's anyone out there who can beat their price. Quality work from a local business at a fair price!!

Andres Certoon Google

2 months ago

I don’t write too many positive reviews, but if I do, it’s because my expectations were exceeded. These guys are the real deal! The installers had so much attention to detail, which you don’t see from many contractors since they want to get in and get out. Not these guys. They took their time, kept things tight and neat. Their craftsmanship and skills are top notch. I could go on and on, but if I could give them 10 ⭐️ I would. Will def use them again. I also want to let Tidewater Flooring know that Antonio is amazing! Super polite and professional. Please make sure you keep these hard working people on your team!! Great job!! 👏

Brittany Aliviaon Google

4 months ago

We had a really great experience with Tidewater Flooring. Frank was our sales guy and he made the whole process so easy. He helped us pick out our flooring without it feeling overwhelming, and he was super easy to communicate with the whole time. The install went just as smoothly. The guy showed up on time (which I feel like never happens anymore 😅) and did a really great job. Everything turned out exactly how we hoped. I’d definitely recommend them to anyone looking to get new floors done. Just a really easy, positive experience all around.

Morgan Khawlyon Google

a month ago

We had the best experience with Tidewater Flooring. The pricing/quality was on point, never felt forced to make a sale and everyone was a joy to work with. From start to finish, the entire team was responsive and hardworking. Would absolutely recommend.

Jessie Knappon Google

3 months ago

We recently bought a home and needed new carpet installed ASAP—the existing carpet was extremely worn, matted, and dirty. From start to finish, our experience was excellent. Matt was incredibly helpful throughout the entire process. I initially stopped by the store with my son just to browse, and he took the time to walk me through several options even though I wasn’t sure what I wanted yet. He even offered to come out that same day to measure, which I appreciated. A couple of weeks later when we were ready, I called Matt and he came out the very next day. He brought a variety of carpet samples at different price points, which made the process so much easier. He was able to measure and provide a quote on the spot. While I could have ordered directly from the samples, I chose to visit the store again just to be sure. They had great selection to choose from. We were on a tight timeline with family coming in for my son’s birthday, and Matt truly went above and beyond. He was able to get our carpet ordered and installed in less than a week—while other places were quoting 3–4 weeks. On top of that, their pricing was significantly better than other stores—I was getting quoted about 1k more at other local flooring stores and Home Depot. The installation team was prompt, professional, and did an amazing job. They left everything spotless. They were even able to move a couple large/heavy items so that we didn’t have to bring them downstairs. Matt followed up the next day to make sure everything was perfect and that we were happy, which really shows the level of care they provide. The new carpet has completely transformed our home—it’s truly a night-and-day difference. The customer service was top-notch, and I can’t recommend them enough! I’m so happy that I stopped in that day to check them out.