NORMS Restaurant Claim this business
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24/7 chain coffee shop offering generous portions of classic American food in a no-frills setting.
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- Address1125 N Euclid St, Anaheim, CA 92801, USA, Anaheim 92802
- Phone(714) 776-3663
- Websitenorms.com/
- $Pricing$
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Reviews
My husband dragged here us here bc he remembered the food was delicious when he was in college 15 years ago! Well, the food is your typical food that you would expect from a diner! The pancakes were a little overcooked and tasted bitter. My chicken Alfredo was under seasoned and the hash brown was undercooked!! The only decent thing we ordered was the cheeseburger! No, this is probably our last time here! I prefer to dine at Dennys
((Fri. 12/26/25) The food here was mediocre at best, and unfortunately the service made the experience even worse. Our server, Lucia, was honestly terrible. Before I could even finish asking a question, she abruptly interrupted me with a rude “No.” Like… can I at least finish my sentence first? My mother was deciding between two plates, so we simply asked which one she recommended. Instead of giving any helpful feedback, she basically brushed us off with, “That’s up to you, whatever you like. I can’t tell you what to order.” Obviously no one expects a server to choose for us, but a simple recommendation or description would’ve helped. Something like, “Plate A is really popular,” or “Plate B has great flavor.” Instead it felt like she couldn’t care less. She also barely checked on our table the entire time. Yes, the restaurant was busy, but customer service still matters. To make things worse, I specifically asked for NO chicken on my plate… and it still came with chicken 🤢 The menu is overwhelmingly huge, and honestly nothing really stood out. I ended up settling for something that turned out bland and disappointing. Also, the women’s restroom was disgusting. It seriously looked like it hadn’t been cleaned in a while. Overall, definitely not a place I’d return to. If I could give 0 stars, I would.
It's a lot much better than I expected, family and I were very pleased and happy with the service and food. Our server was very attentive.
Today service was a breath of fresh air. I've been a patron of Norm's for 30 years. Coming back to Orange County, I decided to stop at this store for dinner. The food as always was just right and the service deserves more applause this time. I saw a gentleman taking orders, bussing tables and doing it all with a big smile. His name is Jose R. He was my server at the counter today. His service and customer service skills are out of this world. I'll be more than happy to come back to this store, so he can serve me again. This guy deserves a well earned promotion. Kudos to Norm's for having this caliber of talent working at this store.
Love coming to this Norms. The food is great, the service is greater. Anik is a star server who should be working in a Michelin star restaurant with his level of customer service. It’s always a pleasure being served by him. Accurate, reliable and efficient. Dorothy the manager is always a great asset to the company and fills a need where needed whether it’s running the cash register or running food, she’s on top of it. Thank you to everyone at the Anaheim Norms!