Merit Restorations Claim this business

vdettmeron Google

2 months ago

Highly recommend Merit. We recently had two major leaks that required replacing the entire first level flooring and kitchen. Brandon, our contractor, worked with us to ensure the entire restoration went smoothly. He also made sure everything was thoroughly done with no cut corners. Here went above and beyond and it helped keep our stress levels down throughout the process. Jake, the manager, met with us personally at the end to perform a final inspection and finishing touches. The people that work here are very personable and professional. Thank you for a job well done!

Ainsley's Angelson Google

2 months ago

Absolutely top notch from the moment restoration called all the way through repairs, Merit handled everything with the utmost professionalism! Highly recommend working with them on any project. Jason brings a really fun, outgoing presence during the worst part of restoration and Jose brings calm confidence to ensure that we will see the light at the end of the tunnel !

Tankon Google

a month ago

I had a water leak in my house and had to tear up every floor and demo a few walls on the first floor in my house. Jason on the restoration team not on made the process pain free he also texted and called me every single day of the process even ON THE WEEKEND. Every morning and every afternoon I got a call or a text checking on me and my home. He took the rugs from my house had them cleaned and also made sure me and my family were as comfortable as possible throughout this process. If you need work done to your home ask for Jason from Merritt and he will help you from start to finish. I’m currently in the rebuild process of my home and Jason is STILL CALLING AND TEXTING ME. He has nothing to do with the rebuild process but he is still checking on me. This is what customer service is about.

Hannah Boucheron Google

a month ago

Highly recommend Merit for water mitigation. Jason was extremely responsive, knowledgeable, and helpful during our whole process. We will be going through restoration with them shortly!

Robin Hillon Google

a month ago

The team at Merit Restorations is exceptional! My attic hot water heater failed and flooded the bathroom below. USAA recommended Merit Restorations, and I am eternally grateful they did. I spoke with Jake, the branch manager, who just seems like a fantastic human being. He explained the process over the phone and was incredibly kind and patient, helping me work through it. Merit was on site in less than two hours. Jason and his team immediately assessed, documented, and removed damaged materials, then set up equipment to dry the space. Jason went above and beyond, answering all questions, including after-hours concerns about continued flooding. Putting everything back together was handled so professionally. The finished repairs were first rate. Everything looks BETTER than before the water damage. Project Manager James has the calmest demeanor and the stress level just drops when he is in the room. He was thorough in his assessment and straightforward about what work needed to be done. He was never pushy, even when I struggled to make decisions on color and flooring for the repair work. I’ll admit I flip-flopped a couple of times, and it didn’t seem to faze James at all. Super patient guy! Customer service was 10/10. I am completely satisfied with the result. I also had the pleasure of speaking with Brandon, another project manager at Merit, who was just as outstanding in his knowledge and professionalism as the rest of the team. Merit is doing something right. They have this down to a science! I cannot express enough how much I appreciate their ability to work efficiently while treating customers, experiencing a very stressful event, with kindness and understanding.