Galactic Air Incorporated Claim this business

Carol Blackwellon Google

7 months ago

The customer service was excellent! (From my first phone call to Josh through my installation completion). The entire process was a great experience from beginning to end! Josh was very professional, yet personable, as well as the install techs and office staff. They were always on time, efficient, and careful to protect my home. The install service also included a water drainage system for the AC unit to protect my patio! I was not expecting this but I love it! I also was able to purchase a top tier HVAC system for a better price than I was quoted for less reputable brands. I highly recommend Galactic!

Alejandra Navarroon Google

2 months ago

After our 20-year-old AC unit began short-cycling, we reached out for help on a Friday afternoon. By Monday morning, Josh and Wyatt were on-site to diagnose the problem. Considering the age of the unit, we opted for a full replacement. By Thursday, Shawn and Brian had the new system installed! I am incredibly impressed with the speed, efficiency, and quality of their work. Best of all, the pricing was fair and transparent (no price gouging or hidden fees). I highly recommend giving them a call.

Carrie Crownon Google

2 months ago

I have a service plan with galactic air and they efficiently service my air conditioner in the spring and my heater in the fall. Wyatt and his team are always courteous and professional, I recommend them to anyone looking for peace of mind with their hvac system. They are top of the industry, I just wish they serviced appliances!! 😉

Mary Catharine Kolberton Google

3 months ago

One of the technicians called me right away. He told me when someone could help me same day and they arrived when they said they would. I received updates by text during the wait time. The technician who came to the home was helpful and honest. He was done with his assessment in a little over an hour. There’s more work to be done on our ac but so far, we’re impressed.

Robert Brownon Google

5 months ago

The HVAC (Heat Pump) system in my house is VERY old and I am always worried that one day it is going to die and not be worth fixing. Last summer the outside unit would not come on and I thought for sure the compressor was bad. My house was like an oven for a long time because I was afraid to call for a repair and get really bad news. When the heat became intolerable I called Galactic Air Inc., and I was very glad I did. Last night it was 22 degrees outside and once again my heat pump was not working. This time I knew what was broken. The compressor out side was coming on and the heat strips for emergency heat were coming on, but there was no air flow coming from the duct work. I have a much lower tolerance for being cold than I do for being hot, so I called Galactic Air again. Since I bought this house with the VERY old heat pump I have had to call Galactic Air about four times to bring it back to life. Every experience I have had with them has been excellent. They always come in a very timely manner, diagnose the problems quickly and get my system back up and running in very short order, and at a very reasonable price. Galactic Air Inc. is an excellent company and I would highly recommend them for HVAC system repairs and maintenance. When my VERY old heat pump finally dies it's last death and goes to the heat pump cemetery, I will definitely be calling Galactic Air Inc. to purchase and install a new system for my house.